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Galaxy

Transfer an App to Another Account

Move an app to a different personal account or organization from the Galaxy dashboard. Covers sending a request, accepting an incoming transfer, and tracking status.

Need to hand an app off to a colleague, or move it from your personal account into an organization? Galaxy handles transfers from the dashboard. The app keeps its configuration and domains, and the destination account owner approves the move before anything happens.

What you'll need: Owner access to the account that currently holds the app, plus the exact username or organization name of the destination account.


Who Can Transfer an App

Transfers are owner-only on both sides.

On the sending side, only the exact owner of the account that holds the app can start a transfer. Organization admins, developers, and viewers see the Transfer App button disabled with a tooltip explaining why.

On the receiving side, only the owner of the destination account can accept or reject. Other members of that organization won't see the request at all.


How a Transfer Works

Every transfer runs in three stages.

Request: You pick a destination account and confirm the app name. Galaxy validates the destination and creates the request.

Approval: The destination account owner accepts or rejects. Nothing moves until they accept.

Move: Galaxy moves the app to the destination account. Credentials and integrations that belong only to the source account are disconnected once the app is healthy in its new home.

If something goes wrong partway through, Galaxy automatically restores the app in the source account. You don't need to do anything to trigger that.


Send a Transfer Request

Open the Danger Zone

Open the app you want to move, go to Settings, and scroll to Danger Zone. The Transfer App section sits just above Delete App.

Start the Transfer

Click Transfer App. A confirmation modal opens.

Name the Destination

In Destination account, enter the personal account username or the organization name you're transferring to. Galaxy validates it when you submit.

Confirm the App Name

Type the app's name exactly as it appears. Request Transfer stays disabled until the name matches and a destination is filled in.

Send It

Click Request Transfer. Galaxy confirms with a "Transfer request sent" notification, and a status alert appears at the top of the Danger Zone.

Your App Is Locked While a Transfer Is Open

While a transfer is pending, running, or recovering, both Transfer App and Delete App are disabled. You'll see a tooltip asking you to wait for the current transfer to finish.


Accept or Reject an Incoming Transfer

If someone sends you an app, Galaxy surfaces it in two places.

A banner titled Incoming app transfer appears at the top of any dashboard page, naming the app and the account it came from. Click Review transfer to open the review modal.

The same list also lives in Settings on your account page, under Incoming App Transfers. Both spots give you Accept and Reject for each request.

Accept and Galaxy starts preparing the app in your account. Reject and the source account keeps it.

Accept Only Apps You Expect

An accepted app arrives with its configuration and domains, and the source account loses its credentials and access to it. If you weren't expecting a transfer, confirm with the sender before accepting.


Track the Status

The Danger Zone shows the current state of any transfer tied to the app, refreshing on its own. These are the states you'll see:

Pending acceptance: Waiting for the destination account owner to accept.

Running: The transfer is in progress.

Completed: The app now belongs to the destination account.

Rejected: The destination account owner turned it down. The app stays where it is.

Canceled: You canceled the request before it was accepted.

Expired: The request timed out before the destination accepted it.

Failed: The transfer didn't complete. The app stays with the source account, and Galaxy shows the reason.

Recovery required: The transfer failed and Galaxy is automatically restoring the source app.


Cancel a Pending Request

Changed your mind before the other side accepted? Open the Danger Zone and click Cancel Transfer in the status alert, then confirm.

The button only appears while the request is pending acceptance. Once you cancel, the destination can no longer accept it, and the app stays in your account.


Transferring Between Your Own Accounts

If you own both the source and the destination account, there's no approval step. Galaxy starts the move immediately and tells you the app is on its way.

This applies when you're the exact owner of both, for example moving an app from your personal account to an organization you own.


The CLI Method Is Deprecated

meteor authorized --transfer no longer transfers apps. Galaxy rejects the request and points you to the dashboard instead.

The related flags are gone too: --add is deprecated, and --remove is blocked because an app can't be left without an owner.


Common Questions


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